IT Service Coordinator
H & M Hennes & Mauritz AB
Stockholm, Stockholm
35 dagar sedan

Your responsibilities

The job of an Service Coordinator at H&M comes with a lot of responsibility and lots of fun.

Your to do-list includes :

  • Communicate and build relationships with stakeholders within and outside the organization
  • Coordinate global deployment of IT room services and hardware
  • Identify areas of improvement within the delivery
  • Contribute to establish and improve the service, processes and way of working
  • Create, maintain and communicate documentation, guidelines and presentation material
  • Work together with other team to ensure our common service delivery
  • Administrate and follow up tickets and incidents within the area
  • Support stakeholders and projects in related subjects
  • Support projects and life cycle initiatives
  • Your skills

    Just like everyone at H&M, we believe you are a social, open, communicative sales-minded and ambitious team player full of drive and optimism.

    And your skills include :

  • Minimum 3 years of experience and knowledge of working with Datacenter / IT room services and solutions
  • Experience of working with servers and / or; storage, network, racks, power, cooling, fire protection, remote environmental monitoring
  • Good communication skills in both Swedish and English
  • It is beneficial if you have experience of Process Development, Vendor Management, ITIL or ITSM.

    Sounds interesting? Here’s your chance for a career out of the ordinary!

    For questions contact Niclas Wickman at niclas.wickman hm.com or Michael Mirow at michael.mirow hm.com or phone 08-796 55 00.

    We review applications continuously, please apply with CV and cover letter as soon as possible but at the latest 31th of July.

    The IT department is an important part of the company’s business and carries out operations, software development and maintenance of the company’s systems and business applications.

    Our goal is to supply as cost efficient IT solutions as possible in order to offer our customers Fashion and quality at the best price in a sustainable way .

    The IT-department is located in Stockholm and Borås and conducts business virtually all over the globe. The H&M group includes in addition to H&M the brands H&M Home, COS, & Other Stories, Monki, Weekday, Cheap Monday and ARKET.

    As an IT-department, we work with all brands.

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