We are here to change the world and to transform an industry. We’re building the world’s most intelligent print cloud to make digital printing easy, efficient, and local.
We believe that collaborative consumption can be the positive consequence of a sharing economy .
Like AirBnB, we believe in sharing fixed assets in our case : print machines allowing the 6x excess capacity in the £400 billion print industry to be intelligently allocated.
And, in the meantime, enable more sustainable, efficient, local printing.
Gelato’s consumer brand, Optimalprint, is an e-commerce leader in personalized photo products for consumers across Europe, North America, and Australia.
The brand is growing rapidly by delivering high-quality products, fast, at low prices, and sustainably, because they are produced locally.
The brand achieves the highest customer satisfaction ratings in the industry.
Gelato Globe, Gelato’s solution for B2B, is a digital print cloud that helps global companies print locally and have their prints delivered to more than 70 countries.
Gelato Globe enables multi-national companies to easily order prints across borders, secure local printing and brand consistency while assuring fast delivery and minimize their carbon footprint.
We are looking for a top performing digital product manager to create, manage and sustain an exceptional customer experience and deliver best-
in-class performance of the Optimalprint website. This person will be empowered to lead end-to-end decision making for the Optimalprint web experience : creating the vision, articulating the strategy, developing the plan, leading delivery and measuring and being ultimately accountable for performance.
This position is based in Stockholm.
What you’ll be doing
Based on this effort, you will evangelize dev teams, (physical product) category managers and business leaders around a compelling future vision for the product.
Once the vision is aligned (and refined), you will define the plan to deliver on the vision : ambitious iterative development reflecting a thoughtful prioritization of effort.
You will lead agile, empowered and dedicated development teams on a day-to-day basis, taking decisions, answering questions and closely managing scope and quality of deliverables.
You will define success criteria for the product portfolio and build the insight required to measure it effectively. They will obsess over the data and always be working to gain more insight to drive better outcomes.
Products are at the core of what we do at Gelato. Therefore, this is a highly visible role that requires working closely with the Chief Operating Officer, the Chief Technology Officer, the SVP of Optimalprint, other product managers and product teams, development teams and network operational teams.
Who you are
You are committed to creating exceptional experiences for customers. You are a passionate defender of the customer experience.
You are ambitious, self-directed and driven. You understand how to drive performance outcomes from a consumer website. You are analytically rigorous and data-
driven. You are confident and experienced working with an agile development team. You understand the technology stack and you know how to drive desired product outcomes with the development team.
You are an excellent communicator, equally confident in talking to developers and the business.
You have your own opinion (albeit one that is well informed, and data driven).
You know moving fast is not a reason to lower the quality bar.
Moreover, we would like to see evidence of the following in your profile :
What we offer We offer the rare opportunity to change the world in such that everyone around you can use the services you’ve been part of building.
We’re not just another social web application; we’re improving one of the world’s largest industries.
We offer you a chance to be part of a truly amazing journey in a company that sets very high targets and works hard to achieve them.
You will be able to work with smart, motivated and engaged co-workers from all over the world, in an intense and very energetic environment.
You will have a tangible impact on the way that we operate and expand our business. Working with some of the most ambitious colleagues out there you will have a ground floor opportunity to put all your experience and know-
how to the test while learning at a speed you thought was impossible before joining.
As we continue to grow we want you to grow with us and for the right candidate there is no limit to where this opportunity might take you.
We recommend you submit your application as soon as possible as selection and interviews are held continually.