Tesla is growing and we are therefore searching for our next experienced Parts Advisor located in Gothenburg. Are you eager to work with one of the most progressive vehicle brands in the world and are you passionate about logistics and seamless processes.
As a Parts Advisor, you will constantly be interacting with customers, which requires a high level of customer service on your part.
Additionally, you will have to have the ability to provide a basic level of technical support service. Logistics is an important part of the job as well;
therefore, good organizational skills and an eye for detail are important. You will be located at our local Service centre;
however, the role will require some travel, as needed and directed by management.
Receive stock, pick, ship and transact materials inventory to support the needs of vehicle service.
Establish Parts system, label materials with Reference numbers for correct identification.
Accurately record parts transactions and data into Dealer Management System attention to detail is critical, escalate any issues that need to be addressed to correct any inbound packaging.
Issues from our internal and external suppliers.
Communicate estimated parts ship and arrival time, including regular updates.
Answer phone calls, emails and drive-ins on address any customer concern with the highest level of response and attention.
Maintain records of time, expenses, and material and warranty duties.
Effectively handle multiple priorities, organize workload, and meet deadlines.
Pick up and deliver parts using full size van and 20ft trailer.
Proven work experience within the automotive industry, as well as material service and distribution experience.
Degree or Certificate in Automotive Technology a plus.
Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles.
Understand of basic automotive techniques related to repair and servicing of automobiles.
Working knowledge of Dealer Business Process and Best Practice, DMS Systems, SAP, MS Office Suite.
Excellent oral and written communication skills as well as the ability to follow instructions required.
Maintain and perform top-level professional integrity and appearance as a parts advisor.
If this sounds like you, we look forward to receiving your application!
All applications have to be sent inn electronically, and include an English CV.
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